Privacy Policy

Effective Date: 1.06.2025

MOBHEA Adventures Ltd ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our website or services.

1. Information We Collect

   We may collect the following types of information:

   a. Personal Information

   • Full name
   • Contact details (email, phone number, postal address)
   • Travel preferences and interests
   • Passport and identification details (where required for booking)
   • Billing and payment information

   b. Non-Personal Information

   • Browser type, device, and operating system
   • IP address and geographical location
   • Pages visited, time spent on the site, and referral source
   • Cookies and tracking pixels

2. How We Use Your Information

   Your information helps us provide, improve, and personalize your travel experience. We use it to:

   • Respond to inquiries and provide customer support
   • Customize and fulfill your travel itinerary
   • Send booking confirmations and updates
   • Process payments and issue invoices
   • Send marketing communications (with your consent)
   • Improve website functionality and user experience
   • Comply with legal and regulatory requirements

3. How We Share Your Information

   We only share your personal data with:

   • Trusted service providers (e.g., hotels, guides, airlines, payment processors) solely for purposes of fulfilling your booking
   • Government and immigration authorities where legally required
   • Marketing and technology platforms (e.g., email automation, analytics tools) under strict confidentiality agreements
   • In the event of a merger, acquisition, or sale of company assets

   We never sell your personal data to third parties.

4. Cookies and Tracking Technologies

   Our website uses cookies to:

   • Enhance functionality and performance
   • Understand user behavior through analytics
   • Improve user experience

   You can manage or disable cookies in your browser settings, but doing so may impact certain site features.

5. Data Security

   We implement industry-standard security measures, including encryption, firewalls, and secure servers to protect your information. While we strive to protect your data, no system is 100% secure. You share data at your own risk.

6. Your Rights

   You have the right to:

   • Access the personal data we hold about you
   • Correct or update inaccurate data
   • Request deletion of your personal data
   • Object to processing or withdraw consent
   • Lodge a complaint with a data protection authority

   To exercise your rights, contact us at info@mohbeaadventures.com.

7. Children's Privacy

   Our website is not directed at children under 18. We do not knowingly collect data from minors. If you believe we have collected data from a child, contact us immediately.

8. Third-Party Links

   Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting personal information.

9. Updates to This Policy

   We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us

    For questions about this policy or how your information is used, contact:

    MOBHEA Adventures Ltd

    Suite 55, Woodvale Groove, Westlands

    Nairobi, Kenya

    Email: info@mohbeaadventures.com

    Phone: +254 768 069 744